Weaving Social Connectivity into the Community Fabric: Exploring Older Adult’s Relationships to Technology and Place

Abstract

The wellbeing of older adults is positively impacted by ease of access to social networks and opportunities. In urban fringe communities, longer geographical distances, combined with mobility and health issues, can lead to decreased access to community life. Technology can facilitate socialisation opportunities for older adults living in more geographically isolated locations, but we need to work with communities to better understand how technology can fit into their existing social tapestry and community infrastructure. We conducted an explorative, qualitative study consisting of in-depth semi-structured interviews with members of an urban fringe community (n = 2), and a community mapping focus group (n = 14). Transcripts and mapping materials were analysed thematically, and also the method’s suitability explored. The community mapping proved suitable to uncover the complexity of technology use to support social connectivity. We found that while technology was perceived as valuable by our participants, there were also significant fears and concerns surrounding its use related to the abstract concept of online friendship and the steep learning curve required to master some platforms. Inclusive communities connected by technology require tailored and customised community-led technology initiatives in order to accommodate for the unique social and geographical contexts in which they live. We outline the next steps for future research on technology-supported social connectivity within urban fringe communities.