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Konzeption und Messung der Zufriedenheit von Adressaten der Klinikleistung

  • Töpfer A
Springer Berlin Heidelberg, (2017), 297-316
DOI: 10.1007/978-3-642-20362-6_19
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Töpfer, A. (2017). Konzeption und Messung der Zufriedenheit von Adressaten der Klinikleistung. In Handbuch Changemanagement im Krankenhaus (pp. 297–316). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-20362-6_19

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