Software quality perception

Abstract

This article analysis non-technical aspects of software quality perception and proposes further research activities for this subject naming this branch Software Quality Psychology. Cognitive science, psychology, micro economics and other human-oriented sciences do analyze human behavior, cognition and decision processes. On the other hand engineering disciplines, including software engineering, propose many formal and technical approaches for product quality description. Linkage between technical and subjective quality has been subject of research in areas related to food and agricultural applications and in this article we propose analysis of professional product perception which beyond doubt is a software product. © Springer Science+Business Media B.V. 2010.