The Role and Positioning of Observation in Ergonomics Approaches: A Research and Design Project

Abstract

Observation methods historically form a significant part of the identity of activity-oriented approaches to ergonomics, while playing a central role in the holistic approach to work activity. This paper introduces the issue of the role and positioning of observation in ergonomics approaches, and presents a current research and design project. Started two years ago, the project promotes research and practice exchanges, involving reflections on and teaching of observation methods and techniques. Its objectives are threefold: (1) design an open and stable tool for in-situ observation, (2) contribute to the research about observation and human activities, and (3) promote teaching of observation methods and techniques. The paper concludes with an outline of the next steps for research and practice.