Enhancing innovative work behavior in the hospitality industry: Empirical research from East Java, Indonesia

Abstract

Innovative work behavior has received special attention in the hospitality context because of its important role in increasing the competitive advantage of the organization. This study aims to identify innovative work behavior predictors and their underlying mechanisms from a multilevel perspective. This study uses a survey method with 255 respondents. We analyzed the data using the Analysis of Moment Structure (AMOS) for Structural Equation Modeling (SEM). The results showed that procedural justice and interactional justice have a positive effect on innovative work behavior. Furthermore, knowledge sharing acts as a mediator between them. This study highlights the role of knowledge sharing, procedural justice, and interactional justice in innovative work behavior and provides further advice on how supervisors can improve innovative work behavior in their organizations.