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A study on service problem management and resource trouble management on a telecommunication network

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (2007) 4773 LNCS 563-566
DOI: 10.1007/978-3-540-75476-3_66
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Abstract

We study service problem management and resource trouble management on a telecommunication network with eTOM (Enhnanced Telecom Operations Map). As results of this research, we derive primary necessary functions for process elements of eTOM and compare them with KT NMS functions. In addition, we propose an improvement direction of KT network operations management. © Springer-Verlag Berlin Heidelberg 2007.

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Chang, B. Y., Kim, H., Ko, S., & Hong, D. W. (2007). A study on service problem management and resource trouble management on a telecommunication network. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4773 LNCS, pp. 563–566). Springer Verlag. https://doi.org/10.1007/978-3-540-75476-3_66

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