CLOSED LOOP SUPPLY CHAIN MANAGEMENT PERFORMANCE EVALUATION CRITERIA

Abstract

Evaluating chain performance to develop an effective supply chain has become a necessity because it plays a critical role in the success of businesses. The most important decision to evaluate the chain performance is the correct selection of indicators. The closed-loop supply chain method consists of a whole of forward and reverse logistics activities. For this reason, advanced supply chain management and reverse supply chain management performances are handled separately in this study. The performance evaluation criteria which are discussed by the authors who work on the supply chain management performance evaluation issues are analyzed and it is stated that the authors make a study by taking into consideration the evaluation criteria. At the same time, the articles examined in reverse supply chain management performance evaluation studies are examined and all criteria are summarized as a table. In the light of these studies, the planned criteria for the use of closed loop supply chain management performance evaluation of the enterprises have emerged. With the main criteria being divided into Economic, Social and Environmental headings, which are supposed to bring innovation to the literature, the sub-criteria are detailed. These titles were brought together both for the first time in closed loop supply chain management performance evaluation and as a main topic in advanced supply chain management. The performance criteria reduced to subheadings will help the experts to continue their studies, and it is thought that they will guide the future studies.