Evaluation of Multipurpose Terminal Efficiency

Abstract

Port efficiency plays an important element that associates with port competitiveness and performance. Due to that, having a good infrastructure is the key determinant of the port, and this includes a well-operated multipurpose terminal. The nexus of multipurpose terminal is crucial towards improving the port efficiency as it could intensify cargo traffic and meet customer requirements. Hence, this study intended to look at this issue by determining the efficiency of port technical competence by looking at the Kemaman Port Consortium (KPK) as the main focus. In this study, the bulk, chemical and liquid sections of the port from the period of 2015 to 2017 are analysed using Data Envelopment Analysis (DEA). The result shows that the East Wharf and Liquid Chemical Berth (LCB) sections are the most efficient section for Kemaman Port Consortium. It is expected that this study could be beneficial to terminal managers to further promote resource utilisation for a more robust development in operational efficiency.