Determination of transit service accessibility standard for intercity bus passengers

Abstract

Intercity bus terminals function as transit facilities that tend to be less effective. Intercity bus passengers prefer to transit outside the terminal. The connectivity factor is consideration of the passengers' needs (Abdullah et al., 2018), one of its indicators is accessibility to or from the transit location. At present, there is no standard for a convenient transit location distance for passengers from the place of origin or to a destination in the city. The criteria are compiled into the passenger transit level of service (LOS), as an effective tool to evaluate the quality of the location based on passengers' perceptions with the scales LOS A (Very Near), LOS B (Near), LOS C (Rather Close), LOS D (A Little Far), LOS E (Far) and, LOS F (Very Far). The research and case study were conducted in Makassar city. The data were obtained through questionnaires. Law Successive interval scaling and regression were used as the methods of analysis. The results of the research indicate that the transit distances expected by passengers were as follows: LOS A-B is < 2 km and LOS C is 2,1-4 km, LOS D is 4,1-12 km, LOS E is 12,1-20 km and, LOS F is > 20 km. Moreover, the distances of the transit location from roads were as follows: LOS A-B is < 100m, LOS C is 100-1000m, LOS D is 1001-2000 m, LOS E is 2001-2400m and LOS F is > 2400 m.