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Human Behavior Observation for Service Science

  • Matsunami H
  • Kubosumi A
  • Matsumoto K
DOI: 10.1007/978-1-4939-3594-9_4
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Abstract

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity

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APA

Matsunami, H., Kubosumi, A., & Matsumoto, K. (2016). Human Behavior Observation for Service Science (pp. 49–59). https://doi.org/10.1007/978-1-4939-3594-9_4

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