Abstract
The paper explores presence of self-service technologies in Croatian grocery retailing and specific benefits self-service technologies create on Croatian grocery market. Croatian grocery retailers use two forms of self-service technologies: self-checkouts and self-scanning systems. Research identified several specific benefits of self-service technologies implementation in Croatian grocery retailing.
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CITATION STYLE
Vouk, R., Guszak, I., & Sisek, B. (2011). The role of self-service technologies in croatian grocery retailing. In Annals of DAAAM and Proceedings of the International DAAAM Symposium (pp. 1063–1064). Danube Adria Association for Automation and Manufacturing, DAAAM. https://doi.org/10.2507/22nd.daaam.proceedings.518
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