A case study on using a knowledge management portal for Academic Departments Chairmen

Abstract

Today, many institutions and organizations are facing serious problem due to the tremendously increasing size of documents. This problem is further triggering the storage and retrieval problems due to the continuously growing space and efficiency requirements. This problem is becoming more complex with time and the increase in the size and number of documents in an organization. Therefore, there is a growing demand to address this problem. This demand and challenge can be met by developing a web-based database to enable specialized document imaging people to upload the frequently used forms and related information to use when there is a need. This automation process, if applied, attempts to solve the problem of allocating the information and accessing the needed forms to some extent. In this paper, we present an automation experience which is applied in King Saud University1 to assist Academic Departments Chairmen finding all needed information and periodically used forms on an intranet site which proved to be very practical and efficient as far as optimizing the effort and time consumed for information and documents retrieval. © Springer Science+Business Media B.V. 2010.