Validating data acquired with experimental multimodal biometric system installed in bank branches

Abstract

An experimental system was engineered and implemented in 100 copies inside a real banking environment comprising: dynamic handwritten signature verification, face recognition, bank client voice recognition and hand vein distribution verification. The main purpose of the presented research was to analyze questionnaire responses reflecting user opinions on: comfort, ergonomics, intuitiveness and other aspects of the biometric enrollment process. The analytical studies and experimental work conducted in the course of this work will lead towards methodologies and solutions of the multimodal biometric technology, which is planned for further development. Before this stage is achieved a study on the data usefulness acquired from a variety of biometric sensors and from survey questionnaires filled in by banking tellers and clients was done. The decision-related sets were approximated by the Rough Set method offering efficient algorithms and tools for finding hidden patterns in data. Prediction of evaluated biometric data quality, based on enrollment samples and on user subjective opinions was made employing the developed method. After an introduction to the principles of applied biometric identity verification methods, the knowledge modelling approach is presented together with achieved results and conclusions.