Analysis of Student Perception on the Quality of Service Provided by a Private Higher Education Institution in East Indonesia

  • Nelwan M
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Abstract

… Using descriptive analysis this study found that among five dimensions of service quality, assurance is perceived to have the highest mean score by students, followed by reliability, …

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Nelwan, M. L. (2020). Analysis of Student Perception on the Quality of Service Provided by a Private Higher Education Institution in East Indonesia. International Journal of Academic Research in Business and Social Sciences, 10(4). https://doi.org/10.6007/ijarbss/v10-i4/7104

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