A Model for Internet of Things Enhanced User Experience in Smart Environments

Abstract

Smart environments have emerged in the form of smart cities, smart buildings, smart energy, smart water, and smart mobility [24], where the Internet of Things (IoT)-based infrastructure can support the efficient use of resources within the environment (e.g. water, energy, and waste) [289]. To this end, smart environments can engage a wide range of end users with different interests and priorities, from corporate managers looking to improve the performance of their business to school children who want to explore and learn more about the world around them. Creating a compelling user experience within a smart environment (from smart buildings to smart cities) is an essential factor to success. In this chapter, we reflect on our experience of developing intelligent applications using a Real-time Linked Dataspace within a smart airport, office, home, mixed-use, and school, where the goal has been to engage a wide range of users (from building managers to business travellers) to increase water and energy awareness, management, and conservation.