Design of college student luggage based on user experience

Abstract

It aims to redesign the college student luggage by surveying local college students’ luggage usage habits and introducing the method of user experience trip in service design. The study used questionnaire, external observation,participatory observation and indirect observation methods. Use the customer journal map to visualize the user needs and experience process. Identify typical user roles, and summarize design opportunities. Clarify the characteristics and needs of college students in the process of using luggage, and propose a more usable luggage design plan to meeting the habits of college students. In the process of researching user needs, while meeting the basic requirements for product usability, we should pay more attention to the user’s emotional needs in the process of using the product. Design product functions from the perspective of users’ psychological feelings and behaviors as much as possible to make product services more suitable for user needs.