Interaction design of encouraging daily healthcare habit with communication robots

Abstract

This paper presents interesting findings and strategies for interaction design of a health support system for seniors. The system consists of a pedometer, a terminal with touch screen and a communication robot. Users can touch buttons on the screen and data of the pedometer as inputs. Speech from the robot and text messages on screen is used for output. Because of bringing a robot as a part of the system, this system requires new features beyond existing standards of usability and accessibility. Thus, the authors redefined three key features; a) natural, b) user friendly, and c) enjoyable for a development strategy of the interaction design with a communication robot. © 2011 Springer-Verlag.