SAFE (Safety for Families in Emergency): A Citizen-Centric Approach for Risk Management

Abstract

In the field of Civil Protection, there is a growing awareness that the involvement of citizens has an immediate impact on decisions and actions to be taken, thanks to the distributed knowledge they hold about their territory. In this paper we describe SAFE (SAfety for Families in Emergency), an information system conceived to improve the certified emergency response procedures which may benefit from user-generated contents deriving from existing intelligent community networks. SAFE design follows the trend of the current research, namely to identify hybrid solutions that let citizens and experts work together to collect and redistribute the information, once properly processed.