Social media strategy—like any strategy—for safety and security organizations should be based on up-to-date situational awareness, ie, knowledge of the various security needs of citizens and communities. It is therefore important to evaluate the underlying generative …
CITATION STYLE
Kujanpää, O., Pylväs, K., Jukarainen, P., Houtsonen, J., & Taponen, J. (2019). How to Make Community-Oriented Policing Customer Oriented: A Service Design Concept for Policing in Social Media (pp. 63–77). https://doi.org/10.1007/978-3-030-22002-0_4
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