The Development of ODR in E-Commerce Transactions

Abstract

This chapter explains the connection between ADR and ODR. It also frames the discussion of ODR mechanism in the context of e-commerce transactions. This chapter firstly discusses the definition of ODR. It then depicts three stages of ODR development and various forms of ODR to demonstrate the current stance of ODR. Thirdly, this chapter examines the application of ODR from the perspectives of the EU, England and China with reference to the respective legislative framework and latest development. The chapter ends with a comparison, uncovering common features but also major differences in the ADR and ODR development among the EU, England, and China.