CITATION STYLE
Das, S., Mishra, M., & Mohanty, P. K. (2019). Testing the moderation effects on gartner’s customer relationship management practices and customer acquisition. In Innovation, Technology, and Market Ecosystems: Managing Industrial Growth in Emerging Markets (pp. 333–345). Springer International Publishing. https://doi.org/10.1007/978-3-030-23010-4_16
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