SigTur/E-Destination: A System for the Management of Complex Tourist Regions

Abstract

The development of digital and web technologies opened new horizons regarding the generation of personalized contents and the management of visitor services. The objective of SIGtur/E-Destination is to provide to the tourist and travel sector electronic tools for the sustainable management of destinations, also possibly leading to an increase in the effectiveness of visitor service firms. The SIGtur/E-Destination system includes a warehouse of geo-referenced information that updates the available information on the tourism activities in the Costa Daurada and Terres de l'Ebre in the south of Catalonia (Spain). This catalogue of information on resources, attractions, products, establishments and packages has to make possible the improvement of the interaction of between public and private agents and visitors. A recommender system uses this catalogue to offer personalized information to the tourists.