This chapter aims to illustrate the methodologies of time and motion research, the observation of clinical care activities in the field and its limits, strengths and opportunities. We discuss how such studies can be used to address questions related to the quality of care and to examine the relationships between clinical workflow and safety. Further, the chapter provides specific examples of the application of time and motion studies, the practical challenges and results obtained.
CITATION STYLE
Tanzini, M., Westbrook, J. I., Guidi, S., Sunderland, N., & Prgomet, M. (2021). Measuring Clinical Workflow to Improve Quality and Safety. In Textbook of Patient Safety and Clinical Risk Management (pp. 393–402). Springer International Publishing. https://doi.org/10.1007/978-3-030-59403-9_28
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