Dependency analysis for service modular design

Abstract

In manufacturing, systems that offer products in combination with services have attracted considerable attention. According to this background, the authors of this paper have conducted conceptual research on design services from the viewpoint of engineering. This series of research is called 'Service Engineering.' Services consist of various entities ranging from physical products to nonphysical products, such as employees and organization. This paper aims to present a design method that allows designers to determine service modules consisting of several entities. Concretely, two analysis methods are proposed to analyze service architecture in consideration of dependencies between service elements.