Scenario-Based Workplace Training as Storytelling

Abstract

Storytelling evokes a sense of adventure, inviting the learner to imagine a time and place other than the present. Workplace training is explicitly practical, focusing on how to do our jobs appropriately or serving organizational goals (Jia et al., Exp Syst Appl 38: 3372–3382, 2010, p. 3371). Scenarios provide an intersection between story and traditional workplace training, encouraging learners to imagine possible actions and outcomes and to reflect on relevant past experiences, thus considering how content might apply to those situations. The purpose of this chapter will be to draw a connection between the centrality of story in the human experience and the reality of scenario-based workplace instruction.