An analysis of effort variance in software maintenance projects

Abstract

Quantitative project management, understanding process variations and improving overall process capability, are fundamental aspects of process improvements and are now strongly propagated by all best-practice models of process improvement. Organizations are moving to the next level of quantitative management where empirical methods are used to establish process predictability, thus enabling better project planning and management. In this paper we use empirical methods to analyze Effort Variance in software maintenance projects. The Effort Variance model established was used to identify process improvements and baseline performance. © Springer Science+Business Media B.V. 2008.