Abstract
In this paper, we investigate the utility of providing users with the system's rationale in a mixed-initiative system for GUI customization. An evaluation comparing a version of the system with and without the rationale suggested that rationale is wanted by many users, leading to increased trust, understandability and predictability, but that not all users want or need the information. © Springer-Verlag Berlin Heidelberg 2007.
Cite
CITATION STYLE
Bunt, A., McGrenere, J., & Conati, C. (2007). Understanding the utility of rationale in a mixed-initiative system for GUI customization. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4511 LNCS, pp. 147–156). Springer Verlag. https://doi.org/10.1007/978-3-540-73078-1_18
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