New internet-based relationships between citizens and governments in the public space: Challenges for an integrated system design

Abstract

This paper deals with the recent phenomenon of original and official data about the activity of governments and public administrations distributed through the Internet by private subjects. In this paper, adopting a design research approach, we discuss four recent cases and the software artifacts that were used in them. The aim of the paper is that of deriving a descriptive design theory for a software artifact for improving citizens’ capacity to act in the public space.