Impact Of Crowdsourcing in Organizations: A Systematic Literature Review (SLR) and Future Research Directions

Abstract

Crowdsourcing is a very popular term in the management and business world in the 21st century. This study engages in the Systematic Literature Review (SLR) methodology to investigate the impacts of crowdsourcing in formal organizations while undertaking their businesses. In conducting the SLR process this study carried out the Text Analyses on the existing literature related to business and management fields. Then, Data Visualization tools were employed to understand how the ideas in the literature were connected. The Visualization tools are able to show how the condensed principles in the literature relate to the growth of the organization, produce the desired outcomes in implementations and influence the use of crowdsourcing according to peculiar situations of the organizations. Finally, the Text Analyses of current literature and the findings of this paper pave the focus of future fruitful research directions.