Generic competences for the IT knowledge workers: A study from the field

Abstract

This paper aims to identify generic competency levels relevant to a particular kind of knowledge workers: software engineers. Based on previous works, and in particular in the description of a professional career, authors review of the literature related to the characterization of the labor force in the Software Engineering (SE) domain. Subsequently, using a quantitative analysis based on investigative surveys administered to a number of representative professionals, authors provide with a generic competency ladder adapted to the given career description. © 2010 Springer-Verlag.