Business meetings are omnipresent in all kinds of organizations. This paper presents an analysis of meetings at one specific medium-sized enterprise. By means of ethnographic studies, we observed collaboration and coordination problems in meetings. We address these problems with socio-technical meeting patterns, as documentations of good practices that help to understand and change the social interaction, the infrastructure, or both. These pattern-driven interventions helped us to gain insights into the socio-technical aspects of meetings. Finally, we created a first prototype of an integrated meeting support system.
CITATION STYLE
Schümmer, T., Tellioǧlu, H., & Haake, J. M. (2009). Towards LivingAgendas - Shaping the next generation of business meetings. In ECSCW 2009 - Proceedings of the 11th European Conference on Computer Supported Cooperative Work (pp. 263–282). Kluwer Academic Publishers. https://doi.org/10.1007/978-1-84882-854-4_16
Mendeley helps you to discover research relevant for your work.