The UX metrics table: A missing artifact

Abstract

User Experience Design approaches typically rely on the creation of various concrete artifacts that are constructed and refined during the iterative course of an UX project. While the respective details and, correspondingly, the labels to designate resulting artifacts might vary, we often find Personas and Scenarios for consolidating insights in the Research Phase of a project; Scribbles, Wireframes or Mockups for spelling out our ideas in the Design Phase; and the use of (interactive) prototypes in an Evaluation phase, where we document usability findings in Usability Reports. In this paper, we introduce the concept of a UX Metrics Table, a comprehensive artifact that supports UX designers by guiding their project activities and by helping to derive an informed decision about the termination of iteration cycles. To exemplify the use of a UX metrics table and example is presented showing the application of the UX metrics table in a summative evaluation project.