The influence of emotional intelligence and cultural adaptability on cross‐cultural adjustment and performance with the mediating effect of cross‐cultural competence: a study of expatriates in taiwan

Abstract

This study examines the influence of antecedents on cross‐cultural competence and cross-cultural adjustment as well as the mediating role of cross‐cultural competence for the influence of cultural adaptability on cross‐cultural adjustment and expatriate performance. The partial least squares structural equation modeling technique was adopted to analyze the data from a survey of 240 expatriates working in Taiwan. The results confirm the positive effect of emotional intelligence and cultural adaptability on cross‐cultural competence and of emotional intelligence and cross‐cul-tural competence on cross‐cultural adjustment. Moreover, the findings reveal a highly valuable milestone insight into the role of cross‐cultural competence regarding their competency to foster the indirect influence of cultural adaptability on cross‐cultural adjustment and expatriate performance in culturally diverse settings. Given that previous research has rarely identified the mediating role of cross‐cultural competence in improving cross‐cultural adjustment and expatriate performance, these findings could be highly beneficial for academics to conduct further validation and profes-sional human resource managers in recruiting and managing expatriates.