Reflection as a strategy to improve management practice: Insights from management education

Abstract

Orientation: This study examines the role of reflection as a learning strategy for management students and how this process can contribute to developing a cadre of useful and effective managers.Research purpose: Using data from MBA student work, the aim of the study was to explore reflection as a pedagogical strategy to enhance management practice within an emerging market context.Motivation for the study: The development of more rigorous, thoughtful and decision-focussed management is among the challenges facing organisations in South Africa. Within management education, reflection is seen as a potential strategy to address this issue.Research approach, design and method: This qualitative study sampled 513 students’ reflective assignments. Students were given an individual task as a deliberate strategy to reflect on their own learning and provide insight on the benefits and challenges of the process. Coding was conducted along thematic lines.Main findings: The findings showed that students gained self-awareness and insight into their own management and organisational practices. Their application of concepts, tools and techniques was also enhanced, as was their understanding of working with others.Practical implications: Personal growth, transformation and development in terms of current and future management roles were all outcomes of the reflective process. Skills such as probing, analysing and synthesis – all essential to managers – are encouraged through a reflective mindset.Contribution: The findings of this study indicated that a deeper understanding and improved clarity of management and organisational practices ensued as an outcome of the reflective process.