Skip to main content
Book Chapter

Kundenorientierung im Call-Center-Offshoring: Erkenntnisse einer explorativen Studie

  • Nogly F
  • Gouthier M
Gabler Verlag, (2007), 319-334
DOI: 10.1007/978-3-8349-9285-7_15
N/ACitations
Citations of this article
4Readers
Mendeley users who have this article in their library.
Get full text

Cite

CITATION STYLE

APA

Nogly, F., & Gouthier, M. (2007). Kundenorientierung im Call-Center-Offshoring: Erkenntnisse einer explorativen Studie. In Wertschöpfungsprozesse bei Dienstleistungen (pp. 319–334). Gabler Verlag. https://doi.org/10.1007/978-3-8349-9285-7_15

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free