Companies operating in a fast changing business climate must pay careful attention to financial and nonfinancial performance indicators, which can be determined by the Balanced Scorecard. This paper analyses the relationship between four Balanced Scorecard perspectives, important success factors and performance indicators for the product development process with the help of a case study in real company. Copyright © (2012) by Danube Adria Association for Automation and Manufacturing (DAAAM).
CITATION STYLE
Durkacova, M., Lavin, J., & Karjust, K. (2012). KPI optimization for product development process. In 23rd DAAAM International Symposium on Intelligent Manufacturing and Automation 2012 (Vol. 2, pp. 1079–1084). Danube Adria Association for Automation and Manufacturing, DAAAM. https://doi.org/10.2507/23rd.daaam.proceedings.252
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