Activity Analysis as a Method for Accompanying Industrial Craft Companies to Internal Changes and Market Challenges

Abstract

The competition that exists in today’s markets increasingly calls for more flexibility and continuous changing of operating schemes depending on the type of products in question. The worker’s creativity constitutes a resource that constantly regulates the actions to be carried out during the productive process, and that sometimes also endangers the psychophysical sustainability of the worker her/himself. This paper presents a research project which, by using Activity Analysis, Professional Didactics and Neo-Functional methodologies and tools, engaged the workers in a training process of self-development in collaboration with their colleagues and the company management, allowing the change of failed schemes of action, improving the wellness of the worker and the performance of the company.