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KLM: Business Excellence System

  • Thomas D
Springer London, (1996), 120-130
DOI: 10.1007/978-1-4471-3052-9_15
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Abstract

KLM Royal Dutch Air is one of the world’s oldest airlines, having been in business for 75 years. It flies passengers and cargo all over the world and has equity stakes in other airlines, including Air UK and Transavia. It also has a worldwide alliance with...

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APA

Thomas, D. C. (1996). KLM: Business Excellence System. In Transforming Organisations Through Groupware (pp. 120–130). Springer London. https://doi.org/10.1007/978-1-4471-3052-9_15

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