Developing specific usability heuristics for evaluating the android applications

Abstract

The lack of specific heuristics evaluation method for improvement of the quality and usability assessment process for Android applications (Apps) on mobile devices represents a missing piece in usability testing. This paper aims to present specific usability heuristic to measure and improve the efficiency and effectiveness of the Android applications, to assess user satisfaction, and ultimately to improve their quality. The results show that the developed method provide evaluators with insights into how interfaces can be assessed to be effective, efficient and satisfying. It also support more uniform problem descriptions and can guide evaluators in finding real usability problems. Moreover, it can facilitate the problem-matching process, thereby facilitating the evaluation process by assessing each area and page in the Android applications.