A mediation information system to help to coordinate the response to a crisis

Abstract

In a crisis situation, several heterogeneous actors have to work together in a hurry to solve or at least reduce the crisis. Their coordination and the transfer of information between them in such context are a crucial point. Unfortunately, lacks of coordination and collaboration have often been underlined as a major weakness of humanitarian crisis response. To help the whole of actors to work together, The ISyCri project aims to provide an information system. This system must be in charge of (i) information exchange, (ii) services sharing and (iii) behavior orchestration. Nevertheless, a crisis is by definition an evolutionary phenomenon. So a panel control is presented to help to detect when it is necessary to change the system because of the evolution of the situation. This paper aims to present, through an example, the approach of system creation and the control panel. © 2010 IFIP.