MEASURING USABILITY OF ACADEMIC INFORMATION SYSTEM USING USE QUESTIONNAIRE : CASE STUDY OF PADANG STATE POLYTECHNIC

Abstract

The development of website-based information technology has been utilized by the Padang State Polytechnic using the Academic Information System for students. The Academic Information System contains academic information related to majors and students. The purpose of this study is the use of academic information systems by measuring the level of user satisfaction using USE Questionnaire. This study will empirically prove the effect of the independent variables, namely usability, ease of use, and ease of learning on user satisfaction as dependent variable. The data was gathered from 265 respondents and processed it using IBM SPSS version 25 software. This study used multiple linear regression analyses for hypothetical testing. The results indicate that usefulness and ease of use have significant effects on user satisfaction, while ease of learning has no significant effect on user satisfaction.