Extracting social networks from e-government by sentiment analysis of users' comments

Abstract

Nowadays, the improvement of governance, ensurance the security and the timely detection of propaganda against the government are major problems of e-government. Extraction of hidden social networks is one of the most actual problems in the term of government security. The extraction of hidden social networks operating against the state in e-government is one of the key factors to ensure the security in e-government. In the paper, a method has been proposed for extracting hidden social networks to improve management in e-government, prevent promotion against the government and ensure the security. In this approach, hidden social networks are extracted through the analysis of user's comments via opinion and text mining technologies.