Social media's potential in improving the mental well-being of the unemployed

Abstract

This article presents research into the compensating potential of social media for the psychological consequences of job loss. In particular the questions to be answered are whether subjective well-being as well as perceived exclusion are influenced by involvement in social media, and whether age as a context variable may moderate these influences. We demonstrate, based on 2,400 telephone interviews with unemployed persons in Germany, that the use of social media may indeed increase well-being for the unemployed, if they can transfer their online contacts in real social life activities. This transfer is, curiously, easier for older participants. Digital Immigrants display a different relationship structure in their online social networks which allows them to alleviate the more exclusionary effects, whereas Digital Natives are in jeopardy to feel more excluded due to their social media usage. © 2012 Springer-Verlag.