ProcessGene view: An integrated visualization of business process models

Abstract

One of the main challenges in the field of business process management is creating visibility into the business of organizations. The prevailing approach utilizes conceptual business process modeling as the foundation for creating and managing this visibility. Our approach aims to extend previous academic and industry efforts in this field by suggesting a systematic business process visualization method - featuring the multi-faceted visualization interfaces to an existing process model. Each interface encapsulates the data in a different manner- aiming to serve different user populations as well as different use-cases. To test and illustrate the suggested method we implemented it as an add-on to an off-the-shelf BPM software suite. © 2010 Springer-Verlag Berlin Heidelberg.