Organisational Challenges of Human–Robot Interaction Systems in Industry: Human Resources Implications

Abstract

The Internet use in the workplace is not limited to professional role. Garrett andDanziger [13] refer that many researchers see the Internet personal use in work-place as a worker expression of unhappiness. To the authors, this unhappiness canbe effective in explaining more disapproval ways of computer abuse, such as datadestruction or peer worker harassment, but put in question its power in explainingthe Internet not productive use, like sending personal emails during the workhours. They also add that research about the motivation to the Internet personal usein workplace usually deals with this activity as a devious behavior used in order toreduce the negative affect related to the work. Cyberloafing (defined above andalso known as cyberslacking) [20], the organization data robbery or destruction,and the colleagues harassment by email [13, 36], are possible answers to thesenegative affect.