Pervasive pain monitoring system user experiences and adoption requirements in the hospital and home environments

Abstract

We have developed a new, pervasive system for the monitoring and recording of subjective pain experiences. The system was tested in six healthcare organizations. The testing covered 27 personnel members and 27 test users. During the field testing of the pain monitoring system, we studied the user experience from the perspective of patients and nursing personnel. The study also focused on the system's adoption requirements at home and in the hospital environment. The pervasive pain monitoring system increased the test users' feeling of security and supported their experience of continued treatment. We noticed that the experience of care supports and that acceptance requires observing the users' physical and psychological capacities. The pain meter and patient application supports a patient's pain treatment of acute and long-term pain in hospital conditions and in follow-up treatment at home. It also promotes continuity and enhances the availability of treatment. Also, a clear connection was found between the users' technical abilities and their willingness to start using the system.