Holistic Project Management Guidelines for Information Systems Evaluation

Abstract

This chapter investigates current practice of Information Systems (IS) investment evaluation and proposes holistic guidelines for management. Qualitative research was undertaken through interpretive case studies of three Irish organisations on the evaluation context (life cycle stages, stakeholder and purpose). The guidelines proposed in this chapter include an eight-stage life cycle model, which details the purpose of evaluation, stakeholders' governance, benefits and measures at each stage.