The XP customer role

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Abstract

One of the core XP (eXtreme Programming) practices is that of the “on-site customer”. In the words of Kent Beck (2000) in his book “eXtreme Programming Explained” the intent is that a “real customer must sit with the team, available to answer questions, resolve disputes, and set small-scale priorities” … “someone who will really use the system when it is in production”. This panel brings together practitioners and researchers to discuss and offer wisdom on the challenges and opportunities inherent in the practice.

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Fraser, S., Martin, A., Hussman, D., Matts, C., Poppendieck, M., & Risin, L. (2004). The XP customer role. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 3092, pp. 342–346). Springer Verlag. https://doi.org/10.1007/978-3-540-24853-8_57

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