Process Weakness Patterns for the Identification of Digitalization Potentials in Business Processes

Abstract

An important element of digital transformation is the digitalization of processes within enterprises. A major challenge is the systematic identification of digitalization potentials in business processes. Existing approaches require process analysts who identify these potentials by using the time-consuming method of pattern catalogs or by relying on their professional experiences. In this paper, we classify potentials of digitalization and derive corresponding patterns for a future pattern-based analysis procedure. This shall enable the automated identification of digitalization potentials in BPMN diagrams. Those patterns were derived from our work with five companies from different sectors. In comparison to existing approaches, our proposed method could support a more efficient and effective identification of digitalization potentials by process analysts.