What are the expectations of users of an adaptive recommendation service which aims to reduce driver distraction

Abstract

Adaptive systems are a promising approach to reduce driver distraction caused by using functions of the infotainment system while driving. The number of operation steps can be reduced through proactive recommendations based on the user behavior in the past. We describe the methods and results conducted in the first two iterations of an usercentered design process to develop an interaction concept for an adaptive recommendation service. The result of an extensive requirements analysis is described and how different concepts perform in comparison with each other.